IT System Engineer

– Coordinate, consult, lead and implement greenfield and brownfield projects according to global datacenter guideline and framework for SEA.
– Creates capacity forecast, calculates technical requirements and processes sizing requests for IT life cycles or expansions.
– Participates in design of global concepts, processes, and service improvements, and participates in relevant projects.
– Monitors, analyses, and resolves performance issues, installs, and configures IT systems, software, firmware, within your assigned area of responsibility and in accordance with Schaeffler guideline.
– Documents and reports on service quality, availability, reliability, compliance, and security based on Schaeffler guideline.
– Provides 2nd & 3rd Level, supports local administrators in resolving incidents and problems, in line with ITIL standards within SEA.
– Follows up with customers, provides feedback and sees problems through to resolution.
– Monthly Monitoring and Reporting of ticketing KPI. Escalation and define action plan for any variance if KPI is not met.
– Ensuring the operation of site-specific applications in adherence to the corresponding IT processes (e.g. IT Incident Management, IT Change Management, IT Service Operations).
– Ensuring site-specific procurement and provision of the necessary local IT equipment and appropriate IT services for the operation of IT at the location in accordance with Corporate IT regulations.
– Ensure IT security is adhered.
– Provide superior and Stakeholder with continuous improvement and constructive feedback in the area of IT process and systems.

– Bachelor’s degree in IT, Science Computing or Administration
– MUST be proficient in English (Verbal and written) with good analytic competence and proactive communication mindset.
– Good knowledge and understanding of Enterprise Network infrastructure, ITIL Framework, Business and manufacturing processes.
– Experience working in Microsoft environment (Windows 7, Windows 10, Server 2008, 2012, Server 2016, Active directory and O365.)
– Good working attitude, hands on mentality as well as down to earth behaviour
– At least 3 years’ experience in:
+ Analysing, calculating, and creating business or technical concepts or solutions.
+ Targeting the continuous optimization of concepts, processes or procedures, or the continuous improvements of products and tools.
+ Deskside/ helpdesk services in manufacturing organization
+ Network infrastructures and System analyses to implement & support
+ Lead and manage Datacenter infrastructure project (Greenfield and Brownfield)
– Attention to detail along with a commitment to quality.
– Able to travel when required Germany, AP, SEA and domestic.
– Able to prioritize tasks
– Efficient in time management.
– Experience working in multinational company and coordinate/cooperate with all Local, Regional & Global stakeholders

– Attractive salary
– Working time: Mon – Fri (40hrs/week)
– 14 annual leave
– Additional health care (for yourself + 01 dependant)
– Shuttle bus (HCMC, BH, BD)
– Allowances: Attendance, Children, Transportation
– 13th month salary bonus
– Production bonus
– Performance bonus